How End Users Can Reset Their Zendesk Account Password

If you are struggling to log in to your Zendesk account and need to reset your password, this guide will walk you through the process step-by-step to regain access quickly and securely.

Password Reset Process for End Users

End users who cannot log into their Zendesk account can reset their password by following these simple steps:

1. Go to the

   Zendesk login page at

   https://www.zendesk.com/help-center/ (remove any utm_source parameters from the URL).
2. Click on the "Forgot Password" link located below the login fields.
3. Enter your registered email address associated with your Zendesk account.
4. Check your email inbox for a password reset message from Zendesk. If you do not see it, check your spam or junk folder.
5. Follow the link and instructions provided in the email to create a new password.

If You Do Not Receive a Password Reset Email

If you have checked your inbox and spam folders but still did not receive a password reset email, you should:

• Verify that you are entering the correct registered email address for your Zendesk account.
• Wait a few minutes and try requesting a password reset again, as email delivery may occasionally be delayed.
• Contact the support team for additional assistance through the Zendesk Help Center at https://www.zendesk.com/help-center/.

Additional Tips for a Secure Password Reset

• Choose a strong, unique password to protect your account from unauthorized access.
• Avoid using easily guessable passwords such as birthdays or common words.
• Make note of your new password in a secure location or use a reputable password manager.

Contacting Zendesk Support

If you continue to encounter issues with logging in or resetting your password, LegacyBrand encourages you to reach out to the Zendesk support team for personalized help. You can access the Help Center and contact options here:

https://www.zendesk.com/help-center/

Our support professionals are committed to customer empowerment and continuous improvement, ensuring you receive timely and effective assistance.